Privacy Policy

Privacy Policy for Calgary Inclusive Care Services

This Privacy Policy outlines how Calgary Inclusive Care Services (CICS) (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you use our services on calgaryinclusivecare.ca (the “Site”). The terms “you” and “your” refer to the users of our services, including customers and website visitors.

Agreement to Privacy Policy
By using our services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please do not use our services.

Updates to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on the Site with an updated “Last updated” date.

Information Collection and Use
We collect personal information to provide our services, comply with legal obligations, enforce terms of service, and protect our rights and those of our users. The information collected includes:

Direct Information
Basic contact details (name, address, phone number, email), order information (billing and shipping addresses, payment details), account information (username, password), shopping activity, and customer support communications.

Cookies and Usage Data
Automatically collected data about your interactions with our services, including device and browser information, IP address, and network connection details.

Third-Party Information
Data from third parties like vendors and service providers, including payment processors and site support companies.

Use of Personal Information
We use your information to:
– Provide services and process transactions.
– Market and advertise products and services.
– Detect and prevent fraud.
– Communicate and provide customer support.

Cookies
We use cookies and similar technologies to enhance the functionality of our Site, perform analytics, and improve user experience. You can control cookies through your browser settings, but blocking cookies may affect the functionality of our services.

Disclosure of Personal Information
We may share your information with:
– Vendors and service providers (e.g., payment processors, fulfillment partners).
– Business and marketing partners.
– Legal authorities, when required by law.

User-Generated Content
Any content you post publicly on our Site will be accessible to others. We are not responsible for the privacy and security of such information.

Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Children’s Data
Our services are not intended for children, and we do not knowingly collect information from children.

Security and Retention
We take reasonable measures to protect your information, but no system is completely secure. We retain your information as long as necessary for our operations and legal obligations.

Your Rights
Depending on your location, you may have rights regarding your personal information, including access, deletion, correction, portability, and restriction of processing. You can manage communication preferences and exercise these rights by contacting us.

Complaints
If you have any complaints about our data practices, don’t hesitate to get in touch with us. If you are unsatisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users
We may transfer and process your information outside your country. We rely on recognized transfer mechanisms for transfers out of Europe to ensure adequate protection.

Contact
For questions or to exercise your rights, don’t hesitate to get in touch with us at office@calgaryinclusivecare.ca.

Together, We Thrive.